As a reminder, the water services provided to your home are managed by Harris County Water Control and Improvement District No. 109 (HC WCID 109), not the City of Houston.
In light of the current freezing temperatures, we urge all residents to take precautionary measures to protect their pipes from damage. To help prevent pipes from freezing, we recommend allowing cold water faucets to drip slightly overnight. This simple step can help reduce the risk of pipe bursts and subsequent water damage.
If you have any questions or concerns about your water service, please do not hesitate to contact our office at (832) 467-1599. We appreciate your cooperation.